Frequently Asked Questions

To create an account, click on the 'Register' button in the top right corner of the website. Fill in your email address, choose a username and password, and confirm that you are at least 18 years old. Click 'Create Account' to complete the registration process.

To verify your account, go to your profile settings and select 'Verify Account'. You'll need to provide a valid government-issued ID (passport, driver's license, or ID card) and proof of address (utility bill or bank statement not older than 3 months). Our team will review your documents and verify your account within 24 hours.

Our bonuses typically come with a 20x wagering requirement, which means you need to bet the bonus amount 20 times before you can withdraw any winnings gained from the bonus. Different games contribute differently to the wagering requirements. Please refer to the terms and conditions of each specific bonus for detailed information.

Games with the lowest house edge generally offer the best odds. In our casino, Blackjack has a house edge of around 0.5% when played with optimal strategy. Baccarat and Craps also offer favorable odds. Among our crypto games, Dice can have a house edge as low as 1%, and you can adjust the risk/reward ratio in games like Crash and Plinko.

In Crash, a multiplier starts from 1x and increases continuously. You place a bet and need to cash out before the multiplier 'crashes'. The longer you wait, the higher the potential reward, but also the higher the risk of losing your bet. If you cash out before the crash, your bet is multiplied by the value at the time of cashing out.

Tournaments are competitive events where players compete for prizes by playing eligible games during the tournament period. Your ranking is determined by your tournament points, which you earn based on your performance (usually the highest multiplier or biggest win relative to bet size). Tournaments have leaderboards with prize pools distributed among top-ranking players.

To make a deposit, log in to your account and click on the wallet icon in the header. Select 'Deposit' and choose your preferred payment method. Follow the instructions to complete your deposit. We accept various payment methods including credit/debit cards and cryptocurrencies.

To withdraw your winnings, go to your wallet and click on 'Withdraw'. Select your preferred withdrawal method and enter the amount you wish to withdraw. Follow the on-screen instructions to complete the process. Please note that you may need to verify your identity before making your first withdrawal.

To set gambling limits, go to your account settings and select 'Responsible Gambling'. From there, you can set deposit limits, loss limits, wagering limits, and session time limits. You can also choose to take a time-out period or self-exclude from our platform for a longer period if needed.

Our level system rewards players for their wagering activity. As you place bets across our games, your total wagered amount increases, which helps you progress through levels. Each level unlocks better rewards, including increased daily bonuses, more free spins, and higher rakeback percentages. You can track your progress on the Levels page.

Rakeback is a loyalty reward that returns a percentage of the house edge back to you. As you reach higher levels in our VIP system, your rakeback percentage increases. The rakeback is calculated based on your wagering activity and is credited to your account automatically according to your current level.

Yes, we take data security very seriously. We use industry-standard encryption protocols to secure all personal and financial information. Our platform complies with data protection regulations, and we never share your personal information with third parties without your consent. For more details, please refer to our Privacy Policy.